![]() ![]() Corezoid has roots in Ukriane and has another customer there, PrivatBank. The technology that underpins the service is developed by Corezoid, a US-based Platform-as-a-Service (PaaS) provider to banks. The service will also be extended to Facebook Messenger before the end of the year. Users can send free text messages and a variety of stickers, photos, and video, as well as share their locations anywhere in the world and make free calls in HD quality.First Ukrainian International Bank (FUIB), a top ten bank in Ukraine, is now providing banking services via popular messenger apps Viber and Telegram. With 800 million unique users in 193 countries, Viber is one of the leading free communications applications in the world. Viber is part of the Rakuten Group (Japan). ![]() This solution is intended as an alternative to CRM systems and chat bots, which are used by large and medium-sized businesses.Īs Ukrainian News earlier reported, PrivatBank and Viber recently announced acceptance of payments for the Viber Out service (calls to mobile and landlines telephones via instant messengers) under an agreement on cooperation in Ukraine. Unlike Public chats, the new communication channel allows users not only to publish content, but also to receive messages from users and interact with them in a personalized format, thanks to chat bots and integration with each company's customer relationship management (CRM) system.įor small businesses, Viber is developing a solution called Public Account Manager, which will allow them to manage their communications with customers. The new service will enable companies or brands to communicate with customers and create active menus with their services directly inside the messenger. The company announced this in a statement, Ukrainian News reports. The Viber online messaging service has presented a public accounts service for businesses in Ukraine. ![]()
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